YOU WILL RECEIVE THE CHOSEN REMINDER ONE DAY BEFORE YOUR APPOINTMENT (OR ON FRIDAYS FOR MONDAY APPTS.) HOWEVER, PLEASE NOTE THAT THE APPOINTMENT YOU MAKE IS YOUR RESPONSIBILITY TO KEEP, REGARDLESS IF YOU RECEIVE YOUR REMINDER OR NOT. This is a courtesy service that usually works, under some circumstances reminders have not been delivered (ie. blocks on cellular services, same phone number for family members).
Please check below to acknowledge that you have access or can obtain a copy of our Notice of Privacy Practices from the front desk at any time. It addresses how your health information may be used, disclosed and accessed. HIPAA
We have reserved your appointment time just for you. You are responsible to show up for appointments or cancel them by 4:00 pm of the preceding business day. If you do not, we charge a $45.00 no show/late cancellation fee which must be paid before another appointment is scheduled. We do not carry these over.
If my insurance is being billed, I authorize Tensegrity Physical Therapy to release to my insurance company any information which may be necessary to process my insurance claim. I also assign the benefits which are payable for my services to Tensegrity Physical Therapy.
If you have a deductible that has not been met, your insurance will not pay us for your visits until your annual deductible is satisfied. Our policy is to collect an amount to offset your final balance until your deductible is satisfied. For your first visit that amount is $150, and for follow ups the amount is $100. After your insurance processes your visit and sends us the explanation of benefit, we will apply the amount you have paid and bill you for the balance. There will be another bill due. If there is a credit on your account after the insurance processes those visits, there will be a refund issued.
You may have a co-payment or coinsurance amount that you are responsible for each visit that we collect at the time of treatment. A final bill may be sent after we receive the explanation of payment from your insurance.
Since your insurance coverage is a contract between you and the insurance company, it is ultimately your responsibility to understand your benefits. If there is a discrepancy of benefits quoted, the plan terms prevail since Tensegrity P.T. is only a third party to you and your insurer.
Unless prior arrangements are made, all balances are due within 30 days of being billed. Failure to pay or communicate with the office will result in your account being turned over to collections. In Oregon, the spouse’s credit will be affected, as well as yours, and additional fees may incur.
Most insurance policies have an annual limit to the number of physical therapy visits you can have. You are responsible for knowing and tracking the number of visits for physical therapy allowed by your insurance plan. PT visits at other facilities are included in that number and treatment for multiple injuries or surgeries also count. If the annual number is exceeded, you are responsible to pay out of pocket. We will do our best to assist you when asked about the count, but you are ultimately responsible.
Draw a mark or circle your problem on the body chart below.